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Terms of Service

Last updated: March 2025

1. What is Claim a Soul?

Claim a Soul is a digital memorial wall — a space to anchor what cannot be simply erased from your life. By purchasing a virtual tile on our shared map, you claim a permanent spot to leave a name, a story, or a final message.

For Every Kind of Loss: This is a place to honor a loved one, settle an old debt with yourself, or finally voice a pain that has lingered for years. Whether it's a person, a childhood memory, or a future that never happened, it belongs here.

The Digital Trace: This space exists entirely online. It is not a physical monument, but a point in the code — a guarantee that your memory remains a fixed part of this wall.

A Territory of Honesty: We don't verify facts or impose boundaries. If it matters to your soul, that is enough to earn a place on the Wall.

2. Eligibility

You must be at least 13 years old to use this service. By using Claim a Soul you confirm that you meet this requirement.

3. Purchases

All payments are processed securely via Paddle. By completing a purchase you agree to Paddle's terms of service. Prices are listed in USD.

4. No Physical Goods

We do not sell or ship physical products. All items (tiles, headstones, decorations) exist solely within this website.

5. Prohibited Content

You may not use your tile to display content that includes: hate speech based on race, religion, or any other characteristic; sexual or obscene material; threats directed at specific individuals; advertising of goods or services; political propaganda; or any other content that violates applicable law.

You may not upload, post, or display any content that infringes upon the intellectual property rights of others, including copyrights, trademarks, or trade secrets.

We reserve the right to remove individual tiles or terminate entire accounts at our sole discretion, without prior notice or refund. We reserve the right to remove any content that we believe, in our sole discretion, violates any third-party intellectual property rights.

6. Visual Pollution & Cluttering Prohibited

The intentional creation of "ladders" and "snakes" for the purpose of cluttering the map is strictly prohibited.

Allowed: any solid structures or contiguous blocks. Complexity is not required — simple solid shapes are fully permitted.

Prohibited: utilizing the minimum block limit to create fragmented or elongated constructions ("ladders", "snakes") intended to trash the environment.

Penalties — First Offense: removal of clutter and a formal warning. Second Offense: 24-hour ban. Repeat Offenses: permanent ban via IP and ID for intentional trashing.

7. Copyright Infringement & DMCA Policy

If you believe that any content hosted on Claim a Soul violates your copyright, please contact us at support.claimasoul@gmail.com. Upon receipt of a valid notice, we will disable or remove the infringing content as required by the Digital Millennium Copyright Act (DMCA).

8. Availability

We aim to keep the service running indefinitely but cannot guarantee uninterrupted access. We are not liable for temporary outages or data loss caused by third-party services (Supabase, Vercel).

9. Changes

We may update these terms at any time. Continued use of the site after changes means you accept the new terms.

10. Contact

Questions? Email us at support.claimasoul@gmail.com